The feedback from friends and siblings in the corporate world is that Zoom meetings have enforced how important it is to get proper face to face time. Body language, verbal inflections in the voice that are hidden in Zoom meetings, the ability to have quick side chats with multiple players once the ‘formalities’ are done. They all indicate that they can’t wait to get moving again.
They also won’t be travelling Jetstar. Not reliable enough in terms of OTP, not enough schedule flexibility, too many cancelled flights without the fallback of another flight in 15-30 minutes, no lounges.
Not every suit has the same opinion I suppose. Jetstar already carries plenty of SME price sensitive business traffic. When budgets get slashed during recessions, I don’t think lounges matter so much or the minor annoyances of Skype/Zoom.
I’ve read a few articles which differ in opinion as to whether business travel will rebound strongly post COVID 19. I won’t cherry pick the articles that suit my contention but it’s fair to say there are varied opinions. Only time will tell.