Originally Posted by
reverserunlocked
On the topic of refunds, I had a booking with Lufthansa to Dammam that was cancelled on Mar 13. They offered a full refund or a voucher. I took the refund, which I was told would be processed within 10-15 working days.
As of yet, nothing. Today I called Lufthansa and they said that due to the ‘backlog’, it will take 2-3 MONTHS to be refunded. As sympathetic as I am to plight of the Lufthansa Group, this is clearly a case of sitting on the cash for as long as possible.
Others have apparently been luckier but I was told refund with BA will be 6-8 weeks. At least both these national carriers are giving actual refunds- you aren't given that option with many so-called major airlines especially in the Middle East.