Originally Posted by
ZULUBOY
Thanks very much for the reply. Yes I'd seen that on their website but I was under the impression that in law they had to give you a refund if you wanted it.
If they have cancelled your flight or holiday then yes you are legally entitled to a refund. If you know you are going to go away again and you don’t need the money now what I would say is rebook you’re flights or ask for a voucher, this will keep the money in the company then and keep companies a float. Some companies are offering extra money if you rebook or take a voucher. Not sure what TUI are doing but I know EI are giving you an extra 10% and LS an extra £100 off.