When I worked in Telecommunications (1977~2003) I was involved in audio and video conferencing from the mid 1980s. Despite the fact that quality is now remarkable and cheap - there is NO substitute for face-to-face. Humans are geared to it.
In my current work I often have to audio and video conference with clients (certainly during the current crisis) and, again, this is always the secondary option.
Yes, some will use the new service BUT there is nothing to replace, visiting the people in their office, seeing their working environment and going to their favourite place for lunch. In the process, you pick up untold clues and minor details. Critically, you build a relationship with them that can ONLY happen this way. This is even more important when the people are in a different culture to you. I can readily understand someone 600 miles away in my own country but not 600 miles away on the continent speaking a different language.