Originally Posted by
PeterWeb
Two airlines - American and Avianca, agreed to refunds without hassle - easy process, good result. Cubana refunded after deducting a fee, fair enough I guess. Alaska simply walked away with our money.
If you hold any airmiles that can be readily spent on non-aviation products right now, I'd advise spending them. You're an unsecured creditor.
Have you contacted Alaska directly? Their customer service is generally very good, and their website says:
(although in most cases you're talking credit for a future flight, not an outright refund)
If the airline is still around, they won't kill their air miles - the last thing they want to do is alienate their best customers. Of course is the airline goes away all bets are off.