Originally Posted by
SilverCircle
Not all airlines, only some.
Our airline (i don't work there, i just say *our* because it's the flag carrier of the country I live in) does a good job in getting people home from all over the world. Their 777 are constantly flying to collect people from far away destinations in South America or the Far East while they also already started to fly large quantities of medical equipment from China to Europe.
From what I have heard, they treat their Pax well, even in these difficult times and do whatever needed to get people home.
So once this is over, people will have that in the back of their minds. Airlines who treated their pax like cr*ap might find difficult business in the future. And rightfully so.
likewise with hotels and booking agencies. Customers will have long and permanent memories.
I will state Booking.com have been excellent.