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Old 28th Mar 2020, 02:52
  #19 (permalink)  
SilverCircle
 
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Originally Posted by kpd
I think there will be a trust problem with the airlines when this all finishes - look at the people trying to get home now and how they are being treated- from Irish Independent"John Spollen, the soft spoken president of the Irish Travel Agents Association, describes what has happened since the outbreak of coronavirus as a "Wild West of aviation" as airlines have abandoned their customers and ignored their rights."
Not all airlines, only some.

Our airline (i don't work there, i just say *our* because it's the flag carrier of the country I live in) does a good job in getting people home from all over the world. Their 777 are constantly flying to collect people from far away destinations in South America or the Far East while they also already started to fly large quantities of medical equipment from China to Europe.

From what I have heard, they treat their Pax well, even in these difficult times and do whatever needed to get people home.

So once this is over, people will have that in the back of their minds. Airlines who treated their pax like cr*ap might find difficult business in the future. And rightfully so.
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