PPRuNe Forums - View Single Post - Credit where credit's due---BA
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Old 24th Mar 2020, 10:28
  #6 (permalink)  
old,not bold
 
Join Date: Apr 2006
Location: uk
Posts: 951
Received 15 Likes on 9 Posts
I think my opening post is a case of "spoke too soon".

Last week I began to get a series of text and email messages either with information about the flights, or informing me that our flights had been cancelled. Hmmm.......slightly alarming as we had taken the voucher option some days earlier, thereby cancelling the booking, I would have thought.

The last of these, on Friday 20th March, announced that the flight had been cancelled.

Then on Monday there came an email about how BA is looking froward to welcoming us aboard the flight, followed quickly by one announcing its cancellation, then 2 texts saying the same, then an email about how BA is looking forward to welcoming us ...etc.

I know times are difficult, and we all need to be be tolerant, so I'll just wait to see if the vouchers arrive...........they said 7 days, and it's 7 days today but I imagine that they are totally overwhelmed.
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