Originally Posted by
BEA 71
Words of hate.....
He's sort of right though.
So far Emirates Holidays UK arm is the only major holiday company here not refunding customers outside of the UK FCO non-essential travel restriction dates, even though on arrival in the UAE / holiday destination you'd be ordered to isolate in your hotel room or not get a visa at all. Couldn't make it up.
However, they're being lovely enough to waive the amendment fee if you rebook to a more expensive date later on. I wonder if such customer service may bite them on the ass in the future (should we have one). Hopefully the UK FCO advice will wrap around the UAE isolation restrictions so customers at least can claim on insurance.
I guess when you're desperate for cash you'll grab it wherever you can and worry about the fallout later.