Good Response from BA, BUT??? By accepting Voucher have you given up rights to REFUND?
PZU - Out of Africa (Retired)
Yes, of course I have. But we have family in Poland and I'll get the refund in effect when what I paid is deducted from the fare next year. We'll go as soon as BA restarts WAW services and Poland is open for visitors again.
This won't work for everyone, of course. But I think the unprompted offer was excellent service. If BA get to use my money as working capital while they struggle to survive I don't begrudge it. The alternative to BA on the WAW route is LOT, or, God help us, Ryanair. I might have many issues with BA, but none that makes me want to use either of those.
By the way; I wouldn't want to test those "rights to REFUND" that you mention. I'm no lawyer but in the today's circumstances you may find that you are more dependent on goodwill than on an unassailable legal "right" to a refund. If you have not accepted the voucher offer you may find a lack of sympathy when you demand a refund instead.