PPRuNe Forums - View Single Post - Why Does BA Have An Attitude Problem?
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Old 16th Nov 2003, 14:50
  #19 (permalink)  
Final 3 Greens
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Mark D

Please explain the process for greeting two people who are having a heated argument when you arrive at the desk, are calling each other a series of unrepeatable words and who choose not to acknowledge your presence because their dispute is more important to them than your wish to check in?

BTW, I'm a Skyteam gold card holder, which is meant to mean enhanced service. Compare this to your good experiences with BA as a Blue level card holder (i.e. bottom tier.)

Although I can't always fly 'my' airline, when I do, they are consistent, professional and a good advertisement for the UK - keep it up Bealine and co