Mark D
Please explain the process for greeting two people who are having a heated argument when you arrive at the desk, are calling each other a series of unrepeatable words and who choose not to acknowledge your presence because their dispute is more important to them than your wish to check in?
BTW, I'm a Skyteam gold card holder, which is meant to mean enhanced service. Compare this to your good experiences with BA as a Blue level card holder (i.e. bottom tier.)
Although I can't always fly 'my' airline, when I do, they are consistent, professional and a good advertisement for the UK - keep it up Bealine and co