very supportive of new entrants who are well intentioned and keen to learn
Absolutely. In the early days of this project, before the lunacy became apparent, I offered him some pro bono help (I’ve started a few airlines so have the stripes and scars!) I’m pretty sure others offered help as well. For my troubles I got a ‘I know everything and have the best advisors so just f*ck off’ email....
I leave it to all here to decide whether he is not well intentioned or not keen to learn. Or indeed whether both apply...
TA