Completely agree Kinsman. The intense competition in the air travel market which has given the travelling public fares that are within reach of most people is also subject to the troubles which have been spreading since 9/11. There is a worldwide malaise which has made people uneasy, and it has resulted in an economic downturn from which we appear to only just, very cautiously recovering from. The on-going world wide unrest however coupled with the growth of the low cost and increase in the seats available for a projected increase in bums which has failed to materialise is creating intense competition in a saturated market, Market forces will result in ' corrections' these will contain pain and inevitable hardships for some, in the meantime every little bit counts, and each company and it's personel will if they are sensible will be doing the best trying to simply survive and try to ensure that it will not be them that go under.