Originally Posted by
safelife
Bookings down 46% for Cathays, 31 % for Hong Kong Airlines.
Before the onset of the corona virus.
Now, all bets are off.
Sounds strange to say, but I’m nervous about how quiet things have been from CX Management. Most of the time, they are unrelentingly painting a negative picture. Now? Almost nothing other than nearly meaningless trivialities. I think CX is in big trouble. If the Corona virus is the real deal, I think it might be over for CX. The Chinese and perhaps others will get to pick at the carcass. HK’s reputation is badly damaged. That has lasting consequences for CX.