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Old 22nd Jan 2020, 09:00
  #2912 (permalink)  
BA318
 
Join Date: Aug 2009
Location: BMA
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Originally Posted by rog747
Why would Flybe not pay for transport for the canx LCY-BHD pax who took the DUB flight??
Surely they have a duty of care to get you to your final ticketed destination...Just dumping you in DUB??
The Hotac cost at LCY would likely be more than a coach laid on for 20 or more to go from DUB to BHD....

Cant get my head around today's treatment of pax - When at BMA LHR we would never have acted like this we got folk home as best we could.
I don't believe this is allowed. As you say they have to get pax to where the paid to go to. It's not even the same country so can't see EU law allowing such a change without compensation/alternative arrangements to get to the final destination. It may be that pax were told to make their own way and then claim back.
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