Originally Posted by
01475
Working out where this airline actually flies is still a bit of dark art! I want to fly direct Norway - Scotland. Where can I fly from and to? Route map says Bergen - Glasgow, no idea if it's direct. Booking engine will let me chose a load of random stuff that clearly won't be direct, but can't be restricted to show choices for things that are direct. Is Bergen - Glasgow direct? Booking engine lets me search but then says it's not possible to actually do it...
Given the number of changes in their network in recent times (and given that for the prices they charge they're presumably aiming for people that want direct flights to odd places and are willing to pay a premium for the time saving; if I have to change I can do that with a cheaper airline), it would seem sensible to make it easy to find out where they fly. Reminds me a bit of what BMI became like...
I think it is very easy to understand: they are just taking the tiny crumbs left on the market and trying to survive on those. A bit of cargo, a bit of acmi, a bit of regular (for what it is worth) flights, trying this, trying that, than changing it all again. As long they are not competing with the big guys, which will be really hard as well.
But yes, as a customer, this is not always too helpful and one can ask where the reliability is.