Very impressed with Ryanair’s communications re the re-route of my flight on the 16th Jan from ALC into RMU due the Terminal fire. However, crowd control for the coaches was not good. It took a couple of hours outside in the fine weather (thank goodness) before I managed to secure a place on one of the last coaches. The PRM’s and those with babies and children weren’t prioritised either until the last busses left, poor show there.