why was this money not paid over? I know of lots of coffee shops etc that collected VAT from customers, didn't pay it over and when they were found out, they were bankrupted by HMRC. How do you describe money collected from passengers, but not paid as expected to HMRC? I hope this outfit don't survive and I realise the implications of what I am saying for all the staff involved. That does not make me proud. But the top management here knew what they were doing and I don't believe this money will ever be paid. But no doubt the top management have continued to collect their top salaries.
Disgusted.