Originally Posted by
egcntristar
Like I said, LH was showing £180 return online for economy, instead they rebooked me on flexi fares of £490. My Flybe fare was non refundable economy.
I should have said what is available to flybe in Thier reservation system. Often other airlines will only make higher classes available to competitors. Working in airline ticketing for the last 9 years, both for handling agents and directly for airlines, I've lost count of the times I've had to reroute somebody and when going to check a flight on a competitor who we interline with, only full fare economy class is showing as available. It's why so much pressure was put on us to find alternatives within our own network or alliance, even if that may not necessarily have been the best for the customer.