You see Bealine cares and is very aware of the passenger/customer service issue
Shame about the penpushers in your system who seem intent on screwing up your company Bealine...lack of contact, communication and empathy with both staff and travelling public I think...
Promote Bealine to head the new 'Dept. For Ensuring Company Personnel, Communicate and Empathise With Other Staff and Our Customers'
