I am not taking sides but it does seem to me that he is making a fair point . That is not exactly Heathrow and sometimes it feels like ATC are just trying to be awkward with Helicopters!! The busier the airspace generally the better the ATC perform .... look at how efficient Heathrow are at getting traffic across their two actives . I have had to wait 10 mins at a provincial airport for a landing jet when I could have taken off directly away from the runway .... sometimes it may just be ignorance on their part of how Helicopters work .