Originally Posted by
krismiler
Samsonite, Delsey and Antler have the advantage that every luggage repair shop in the world is familiar with them and has spares on hand. More exotic brands might only have one or two service centres in the whole country.
I was in India when Samsonite offered free repairs. In Brussels I was able to pick up spare keys at the airport. I guess the logic is if have your case stolen they may as well well keys; you might get it back undamaged 😀