So when a Boeing representative said that the problem was a simple paperwork formatting issue that could be addressed in
"a matter of days" that wasn't entirely accurate, then? Nothing about "oh, by the way half of the pilots failed to implement the correct procedure in our revised plan". That part wasn't important, I guess.
I'm frustrated here because they are an engineering company but they sound more like a bloody hedge fund that has been caught cooking the books. Engineering firms are supposed to have a culture of accuracy, not deception.