We had a couple as company coms aircraft, and they were great. I guess I must have had over a hundred flights as a passenger, and they rarely went tech in my experience (certainly far less so than the ATP which preceded them and the Emb145s that succeeded them). As a passenger the 146s were always quiet and comfortable, even in the cheap seats, and didn't suffer the baggage limits of the ATP and 145. That lovely long-stroke trailing link undercarriage flattered even the roughest landings, where the 145 seems to have granite-filled oleos that shatter the spines of any unwary passengers who fail to sit straight and braced for impact...
PDR