Originally Posted by
Angle of Attack
The ground staff have been one of the hardest hit re slashing and burning, and are a good 30% understaffed at pretty much every airport Australia wide, I’m amazed they aren’t even grumpier, their days are non stop chaos, it’s horrendous. So maybe cut them a break next time you interact with them, I know I do.
Not happy? Stay at home, get another job, there are so many other customer service jobs out there that will be more than happy to hire an ex-Qantas trained staff. Or not? My experience was trying to get assistance, I was the only one at the service counter, and what I got in response was eyes ROLLING because I dared to interrupt their private non-work related conversation with my ticket issue, followed by some keyboard smashing and a DILLIGAF heres your ticket now get out of my face.