Originally Posted by
derjodel
I believe this is a chat exchange. E.g. SMS/iChat, Whatsapp, Slack or the like. It was still stored on somebody's device or server, so it's a "record".
Actually, if one looks at what was released, they used their boeing email address. It probably took boeing perhaps 1/2 to one hour after A request to find ALL emails over the last three to 5 years between all those involved and less than that to sort thru their emails based on word or phrase search.
Boeing has used an equivalent to a VPN for decades which allow any employee to use their boeing email from almost anywhere in the world. They were using sat communications for AOG in the 60's.