Kieth,
Everything you're saying sounds very plausible, although not encouraging. Except for your comment that: "Their concern about using the current bank for computer exams is that this will generate an endless stream of appeals." Why should candidates be any more likely to appeal after a computer-based exam as opposed to a paper-based one if the questions are the same? Am I missing something?
As for other comments, I agree that not having feedback is appalling. The exams are, presumably(!), examining things which I am expected to know - so if I don't know them (and let's face it, no one scores 100% on every exam so we all have holes in our knowledge) then for the CAA to deny me the opportunity to find out where those holes in my knowledge are is bordering on negligent.
FFF
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