Originally Posted by
Ken Borough
Someone commented that some employees are classified as "specialist". In the Australian context, that seems odd but how odd is it to have a General Manager Customer Journey? Believe it or not, that position exists at Tiger!
I've never heard the term specialist except in government departments like the ATO, etc. Yes, GM Customer Journey, what a load of old cobblers. I reckon I know who should go first... the so-called 'People Team'... an over bloated group of control freaks that take millennia to make decisions, dictate every single dot point and full stop of every letter ever written and at least under the previous leader had most management afraid to look sideways without consulting them... absolutely ZERO commercial savvy and the BS-management-speak central distribution centre of the entire outfit. Glorified name for the 'Human Remains' department. There's probably several million saved right there.