It's heartbreaking to read the article and these posts. I worked for BA for twelve years until 1999 and was immensely proud to say that. (I still am.) It was by far the best job I ever had. Where else do you find yourself driving home and literally looking forward to coming back to work tomorrow?! But a lot of my friends who are still there are saying the same thing - it's changed, and not for the better. It's not the company that I left.