Originally Posted by
cee cee
Because IT is a combination of infrastructure and employee knowledge,
This. The employees with the most knowledge also tend to be the most expensive. Look at the high-profile IT failures that have happened in the last few years. They all could've been averted by having expert staff
with the power to take action.
That is the problem, IT at BA is NOT up to 21st century standards! That is the problem, IT at BA is NOT up to 21st century standards!
IT at BA is exactly up to 21st century standards.