Originally Posted by
Hotel Tango
I guess RYR must be aware of that then and, as they don't care a damn about their customers, will take full advantage. Fortunately most (if not all) other airlines have a more humane attitude towards their customers. Time for a rule change?
And if my name had been Mr Ryanair I would have done exactly the same thing.
I've been out of this malarkey for quite a few years now but in the old days, as an Operations Controller, the rule would be 'light refreshments' in excess of a 2 hour delay ... But in those days and average air fare was higher, with more fat, than the likes of RYR are charging today.
It was regular, as soon as we may hit a 30 minute or 60 minute delay a handling agent would be on "the passengers want food and drinks" and my regular response would be "Didn't these idiots eat before they left home?".
If they want food and drinks then pay for a fare where there is some fat to afford it or else fares increase and everybody has to pay more, kind of like RYR's wheelchair surcharge.