A smart business these days will realise that with every employee and every customer and potential customer having a smartphone (aka mini-computer) in their hand then IT can be leveraged to do perform so much business transformation. Look at any business and they're using IT to be agile. Look at any Government department and see how they insist on doing things some convoluted way that almost seems designed to be as labour intensive as possible. I despair when Police programs are on TV and a pair of cops will waste hours establishing somebody's ID, when a $1000 fingerprint device in every car will do it in seconds. All airlines now have eliminated paper wherever possible. It's madness to pennies on the infrastructure required to keep it all running.
G