I think Lufti´s behaviour has a lot to do with self-protection, i.e. never ending claims. They have learned from accidents of other airlines. Apart from claims, there are the annual tours to the accident scene. Very respected airlines, Lufthansa certainly is one too, had to put an end to what had become accident site tourism. I am aware that
this is a very emotional subject, but critics must also be reminded that there are conditions of contract, which clearly restrict payments to a certain amount. People accept these conditions when they buy a ticket. Unfortunately a " claim industry " has discovered this as a good source of income.