Just saying it how I see it. As no one seems bothered about the customer experience at Southend I guess I will remain their champion. Maybe everything is just rosy and there is no room for improvement. Wonder why the FBO is open 24 hours a day though. Do they make money through the night? Maybe it is indeed the Southend dossers that keep the terminal shut at night. Still think it is a real shame.
With regard to City becoming a bucket and spade airport maybe so but never for the budget traveller which is fortunate for Southend.