Originally Posted by
DC3 Dave
I definitely have sympathy for anyone who arrives on a delayed flight only to be shoved out of the terminal when the best option for them could be waiting for the first train. But just how many people arrive at 0130 when the first departure is 0630? And if you had a good reason wouldn't you be interested in what facilities would be available even if you assumed you could enter the the airport?
Now that there is a train from London arriving before 05:30 (except Sundays before someone points that out) there is less reason than before to arrive in the middle of the night and surely if you plan to arrive at 01:30 (this was presumably by train as the first X30 doesn't arrive SEN until 05:25) you would check the website to see what facilities will be open in the terminal. If you do that you will find in the Q & A of Terminal Opening Hours:
"Can I wait in the terminal overnight?"
"No the terminal closes at midnight or after the last arrival and does not re-open until 4am."
The complainant says he will use another airport in future and that is obviously what he needs to do as SEN is not suitable for his needs. Fair enough but I wonder what percentage of passengers planning to use SEN need to enter the terminal before 0400. Very few I would suggest so there is no commercial advantage for SEN in opening it at night yet there would be a considerable cost in doing so to ensure safety and security. I wonder who opened the station toilet for him as I thought the station was closed similar hours to those of the terminal.
These days so many people seem to think that every facility will be available to them whenever and wherever they want it and don't even bother to check if that will be the case.