Safety begins at the top, and the top at both Boeing and the F.A.A. has let us down. Boeing’s board must find out who has enabled and encouraged this corporate culture, and hold those leaders accountable, beginning with the chief executive, Dennis Muilenburg.
Muilenburg is a real disappointment in all this. He seriously appears to think that the only thing that matters is the share price, for he seems to have all the time for extensive meetings and presentations with Wall Street analysts, but not to have any for general public information, apart from the
PR team being told to write waffly platitudes. All the stuff that gets out about when the aircraft may resume service (which then turns out to be wrong) comes from the airlines, not from Boeing, the actual owner of the suspended type certificate. Can Boeing really not have the engineering staff who have already put together a comprehensive plan for how to address and fix this which is fully compliant with the key worldwide agencies.