Originally Posted by
Whenurhappy
Thanks these are all good points.
Can i I ask for a bit of clarity on the de-contractorising?
Why?
Presumably you mean to bring services back in-house, but without an increase in the SP and CS headcount or increase in overall budget? (Both are regarded as constraints).
Contractorisation has increased timescales for getting anything done, all flexibility has gone because anything 'extra' or 'new' has to be re-negotiated into the contract. It's woeful. IT is rubbish and not fit for purpose, getting any building works, even low end maintenance, takes forever. It would require an uplift in manpower and skills but you asked what I'd change and that would be #1.