Originally Posted by
Dee Vee
I must say I am totally gobsmacked at the number of replies here saying the passengers/customers don't deserve the courtesy of a reason for their flights being cancelled.
Presumably when they take their car in for an oil change they are happy for the service station to reply with their car has a "mechanical issue" and won't be returned for a week, and the cost will be $3000, thank you very much!
They’ve had the reason, so have you. You don’t need to know anymore. Or maybe you are a journalist fishing .