Originally Posted by
vascodegama
1 Return to rates thereby scrapping the audit process that sends out bills for pathetically small amounts-what happened to materiality ?
2 Abolition of the current hotac and travel booking system which invariably costs more and takes longer
A colleague recently pointed out his HRG booking form for the same hotel that I was using. Firstly his daily rate was 20% higher secondly, he pointed out the small print which states that HRG are the agents for the hotel, not the booking party!
Methinks HRG are playing both sides towards the centre.