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Old 15th Jul 2019, 09:54
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MarcJF
 
Join Date: Dec 2005
Location: UK
Age: 55
Posts: 191
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I wouldn't say there was panic at all, a lot of very concerned people as you might imagine. The 'not currently incapacitated' were the exact words used. There's no complaint from me by the way, the crew did a great job and BA have been very proactive in organising accommodation, transport and meals. I was just wondering why we didn't get a more general divert announcement or whether it's normal procedure now a days to tell passengers exactly what the problem is. I thought it risks creating more concern than ould otherwise be the case with a simple divert message.
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