Originally Posted by
chaps1954
Where does TCX actually get involved as the aircraft is Nexus Airlines of South Africa, did TCX do all the planning or did Nexus?
as there is no mention of TCX anywhere
There's many news sources reporting a Thomas Cook clerical error failed to book a slot with air traffic controllers. Thomas Cook must be chartering the aircraft from Nexus because Thomas Cook is Man City's travel agent. Maybe next time they will use Etihad. They're their main sponsor after all. It's absolute balls up. I wouldn't be surprised if Thomas Cook will have to shell out some compensation for this.