Originally Posted by
gemma10
Last year I bought a new iphone7 and I still have my old 5c which I am going to sell. I am looking to reset the phone completely, but as my iphone ID is the same on both phones, will all my data be also lost on the 7?
Why not consider having an online echat with Apple support or indeed set up a call for them to ring you to discuss your question? They are the experts and the relatively high cost of your iPhone gives you direct access to this kind of support. I have numerous Apple products and find their online/telephone support excellent.