Originally Posted by
BedakSrewet
Since it was a brand new aircraft, and assuming that Boeing has a Jakarta based tech. rep , was he ever consulted after the aircraft landed from Den Pasar, and assisted in the trouble shooting ?
Boeing provide FSR's (field service representatives) for Companies introducing new aircraft.FSR's may be based permanently in Asia or be based at the Companies operating base for a period of time, to deal with technical issues.