Originally Posted by
FPDO
Hit them up for a Freedom of Information request.
This will show what actions were taken internally upon your correspondence arriving at their office.
You have a right to request and they must supply
Doesn't mean they will release anything.
They can stonewall you endlessly and invent BS reasons to not release the information.
They might also claim that it'll take 500 hours to search for and assess the material you've requested, and that you'll need to pay an exorbitant fee for them to do so. You'll pay the fee, and be handed a stack of documents where the interesting details are blacked out.
You could then take the matter to the OAIC. The Information Commissioner may well find in your favour, but they're so under resourced that it'll take two years to reach a decision.
The original FOI decision will be referred back to CASA, who will then choose a whole suite of new reasons to refuse access to the information you've requested. You then make another application to the OAIC, wait another two years, and the cycle repeats.