The problem this individual is having sums up the Industry.
Even the most reasonable of compaints or constructive comments may result in the end of career.
The amazing response to this good post proves the point.
If the pax cant smoke the crew cant.
Captains who dont understand this problem should not be captains.
But all this is the tip of the iceberg, there is so much more that goes on in this industry which the approval process fails to regulate.