PPRuNe Forums - View Single Post - US administration blames foreign pilots for 737 Max crashes
Old 18th May 2019, 07:38
  #92 (permalink)  
alf5071h
 
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Member Berry, et al, # 90
Not so much off topic, but the reality of managing difficult situations.
Such problems are described as ‘wicked’ - https://en.m.wikipedia.org/wiki/Wicked_problem
Wicked problems cannot be tackled by the traditional approach in which problems are defined, analysed and solved in sequential steps. The main reason for this is that there is no clear problem definition of wicked problems.”

This thread topic highlights the problem of understanding, unfortunately complicated by politics, legal ramifications, and human behaviour - before, during and after the event.

The current situation could be a defining point for human factors in flight safety; will the FAA standup and ‘be counted’ - practicing what they preach.
There are similar defining points for the processes of certification, design, operations; here external agencies might tip the balance, but I wound not bet on either a quick or meaningful change.

If you continuously compete with others you become bitter,
but if you continuously compete with yourself, you become better.’

A one page CRM / HF primer on thinking http://ta-tutor.com/sites/ta-tutor.com/files/handouts/
And more expansive view of thinking required for ‘wicked problems’. https://www.demos.co.uk/files/systemfailure2.pdf

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