Originally Posted by
Papa_Kilo
Just to reiterate, this is not an issue of user error, following instructions, or having an unupdated version. The company sold a lifetime license to me 5 months ago. Then , the airline interface stopped working. The company refuses to fix the airline interface because they have chosen to abandon MCC PILOTLOG. They seem to think it’s just fine and dandy to sell an Enterprise License advertising a lifetime of no subscription fee’s , just to discontinue the product 5 months later. Why would I send this company another nickel after losing my trust? The upgrade offer of paying 3 years falls short of my expectations. I literally just paid them for a lifetime license . They should either refund my money, or offer me Crewlounge lifetime license for free. Ultimately they never should have offered the Enterprise edition of MCC PILOTLOG knowing that they were about to discontinue the program. To me, what they did was sneaky, unethical, and poor business practice. I would not have purchased this program if I had known the product was already essentially discontinued.
Not that I'm using MCCpilotlog anymore as i find it didn't work that well in the apple eco-system, but if you bought it 5 months ago, was it in 2019? It did say that purchases of MCCpilotlog in 2019 would only need to pay an additional year in order to get a lifetime subscription to the new Crew lounge app. If it was towards the end of Dec 18, maybe get in touch and see if they'll consider an exception?