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Old 7th May 2019, 18:44
  #16 (permalink)  
Join Date: Feb 2008
Location: UK
Age: 38
Posts: 152
Thanks for the advice all, the lady in question has since been in touch and advised that her insurer will be in touch soon to arrange repairs. Still unsure whether I need to bother contacting my insurer?

In answer to previous questions - the fencing was professionally installed less than a year ago, so I want to ensure the replacement materials and workmanship are of the same quality I paid for. I've had too many negative experiences in the past where the culprit has persuaded me to take the DIY option in order to save money (to their benefit, not mine).
Stu666 is offline