Thanks for posting the letter. Since stopping flying "Pat" has certainly embraced the use of buzzwords. My take on his letter:
- we grew to big and our costs got out of control so now I need more money
- our competition went subscription and screwed over their customers so its okay to copy what they did cos we are a bit cheaper than them and aren't screwing you over as much - yet!
- I know I am legally in the poop so I am saying I will honour the lifetime agreement but the reality is that when it comes to the crunch (Windows/OS/AIMS major updates) the existing software will fall over so I will play my get out of jail card and blame someone else