Originally Posted by
Barling Magna
I remember a few years ago that getting through security in Bristol was dreadfully slow and the security staff were surly and very officious. Complaints wre made to the airport management and the situation had improved greatly by my next departure. The answer apparently was better staff training; as simple as that. Maybe the same applies at SEN?
My last flight in Early April was LUX-LCY-LUX. At both ends I encountered what I consider as petty security checks by surly staff. If they hate their jobs then leave, or are they specially trained to anger and stress passengers before their flight. In Southends case, it sounds like they need to select staff and train them better.